Privacy Policy

Last updated: 2 March 2026

1. Introduction

BandSync Library ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our music library management platform.

BandSync Library is a product of Harvey-Wallace. We are based in the United Kingdom and comply with UK GDPR and data protection laws.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, band/organization name)
  • Music catalog data (piece titles, composers, arrangers, metadata)
  • Uploaded files (PDF sheet music, documents)
  • Usage data (how you interact with our platform)
  • Payment information (processed securely by our payment provider)

3. How We Use Your Information

We use your information to:

  • Provide and maintain the BandSync Library service
  • Process your subscription and payments
  • Send you service-related communications
  • Respond to your requests and support inquiries
  • Improve and develop our platform
  • Comply with legal obligations

4. Data Storage & Security

Your data is stored securely on servers located in the United Kingdom. We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest
  • Regular security audits
  • Access controls and authentication

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating our platform (hosting, payment processing)
  • Legal authorities when required by law
  • Other users in your band/organization (only data you choose to share)

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing of your data
  • Withdraw consent at any time

To exercise these rights, please contact us at hello@bandsync.co.uk

7. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, we retain your data for up to 2 years in case you decide to return. You can request immediate deletion at any time.

8. Cookies

We use essential cookies to provide our service. We do not use tracking or advertising cookies. Essential cookies are necessary for the platform to function and cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the platform.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Email: hello@bandsync.co.uk

Website: harvey-wallace.co.uk